Privacy Policy

Introduction

Welcome to Von Dirk Design. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company: Von Dirk Design
Proprietor: Dereck Johnson
Websites:
- Main Website: http://www.vondirk.co.uk
- E-commerce Store: https://store.vondirk.co.uk

2. Types of Personal Data We Collect

2.1 Information Collected on Main Website

We may collect the following types of personal data:

Email address (when voluntarily submitted)
First name and last name (when voluntarily provided)
Website usage data

2.2 E-commerce Store Data Collection

For merchandise transactions on our Shopify-hosted store (https://store.vondirk.co.uk), we collect:

Full name
Billing and delivery addresses
Contact information (email, telephone number)
Payment details (processed securely through Shopify Payments)
Order history and preferences
Shipping and delivery information

Special Considerations for Physical Merchandise

When purchasing clothing, stickers, and other physical goods, we collect:

Size preferences
Shipping requirements
Delivery instructions
Purchase history to support customer service and returns

Note: Shopify’s privacy policy and data handling practices also apply to transactions on the store.

3. How We Collect Personal Data

We collect personal data through:

Direct interactions (email enquiries, contact forms)
Website analytics
E-commerce transactions
Cookies and similar tracking technologies

4. Legal Basis for Processing Data

We process your personal data under the following legal bases:

Consent
Contractual necessity (order fulfilment)
Legal obligation
Legitimate business interests

5. Use of Personal Data

We may use your personal data to:

Process and fulfil merchandise orders
Provide shipping and delivery services
Manage customer returns and exchanges
Communicate about your purchase
Provide customer support
Send marketing communications (with your consent)
Improve our product offerings

6. Data Sharing and Disclosure

We may share personal data with:

Shipping and logistics providers
Payment processing services
Customer support platforms
Legal authorities (when required by law)
Third-party platforms (Shopify for e-commerce)

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of your data
Request deletion of your data
Object to data processing
Request data portability
Withdraw consent for data processing

8. Cookies and Tracking

Our website uses cookies to:

Improve user experience
Analyse website traffic
Remember user preferences
Support e-commerce functionality

You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Secure payment gateways
Encryption of sensitive information
Access controls
Regular security reviews
Compliance with Shopify’s security standards

10. International Data Transfers

We primarily store and process data within the United Kingdom, ensuring compliance with UK data protection standards.

11. Children’s Privacy

Our services and merchandise are not intended for children under 13. We do not knowingly collect personal data from children.

12. Retention of Personal Data

Order-related data is retained for 7 years for accounting and legal purposes
Marketing data is retained until you withdraw consent
Usage data is anonymised and retained for analytical purposes

13. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes via our website or email.

14. Contact Us

For any privacy-related questions or requests, please contact:

Email: support@vondirk.co.uk

By using our website and services, you consent to the terms of this Privacy Policy.

Last updated: March 2025